Senior Payments Analyst

Position: Senior Payments Analyst at CIBC
Enhance client experiences as a Senior Payments Investigations Analyst in Toronto with CIBC. Your expertise in payment resolution will be key in a hybrid work setting.

CIBC is seeking a Senior Payments Investigations Analyst to tackle inquiries related to FCPC transactions at our Toronto location. This role demands strong analytical abilities and effective communication skills to deliver insightful solutions for corporate clients. You will thoroughly investigate payment issues, analyze data, and manage multiple tasks efficiently while engaging with clients.

Key Responsibilities:

• Conduct investigations on FCPC payment transactions

• Analyze complex data for effective resolutions

• Engage with clients to communicate findings

• Manage and prioritize multiple tasks effectively

• Utilize payments knowledge in investigations

Requirements:

• Experience with payment systems like Swift

• Strong analytical skills with attention to detail

• Excellent communication for insightful reporting

• Proven time management abilities in pressure

• Relevant experience with Pega, Cognos, or IWS preferred

Leverage your analytical skills and payments knowledge to improve client service at CIBC in Toronto.
#J-18808-Ljbffr