Member Advisor at Tru Cooperative Bank

Position: Full-Time Member Advisor at Tru Cooperative Bank
Join Tru Cooperative Bank as a full-time Member Advisor in North Delta. Deliver personalized financial solutions and enhance members' digital banking experiences while fostering trust.

In this role, you will engage members through meaningful interactions, addressing inquiries and processing transactions. Your ability to understand member needs will guide them through financial decisions, ensuring they receive appropriate referrals to specialized advisors. Strong customer service and financial knowledge are essential for success in this position.

Key Responsibilities:

• Identify member needs for tailored financial guidance

• Process transactions for personal and business accounts

• Direct members toward digital banking resources

• Support branch objectives through proactive promotions

• Collaborate with team members to address communication challenges

Requirements:

• High School Diploma or equivalent; college diploma is preferred

• 2 years of experience in retail or customer service

• Completion of an internal certification program required

• Strong interpersonal and relationship-building skills

• Proficient in Microsoft Office applications

Utilize your financial expertise and customer service skills to build lasting member relationships at Tru Cooperative Bank.
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