Associate Client

Position: Associate Client Experience at TD
Explore your career with TD as an Associate Client Experience in Winnipeg, Manitoba. Engage clients, solve banking issues, and help with account setups and digital training.

This role focuses on building strong client relationships within the personal and commercial banking sector. You will assist clients in addressing their daily financial inquiries, direct them to appropriate staff, and support operations in the branch. Your contributions will promote TD's best practices and client education in digital banking solutions.

Key Responsibilities:

• Engage clients with their banking needs and transactions

• Identify client requirements and guide to proper contacts

• Educate clients on mobile and online banking

• Support first-line staff with cash and non-cash transactions

• Recommend operational improvements for better customer experiences

Requirements:

• High school diploma with 1+ years relevant experience

• IFC certification or equivalent within 6 months

• Proficient in MS Office and branch software

• Strong knowledge of banking solutions

• Excellent communication skills in both oral and written forms

Contribute to exceptional client experiences while fostering a positive team environment at TD in Winnipeg.
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