Financial Analyst

Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions spanning virtual care including primary, mental health, expert medical, devices and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Serving over 9 million Canadians, Teladoc Health has been in Canada for more than 20 years and operates in 175 countries worldwide.

The Financial Analyst will support the Financial Planning and Analysis (FP&A) function for our Canadian operation by delivering timely and accurate monthly financial reporting and analysis. This role will contribute to the preparation of key deliverables including the Annual Operating Plan, Long Range Plan, monthly and quarterly forecasts, variance analysis, management presentations, and analytical support for key initiatives. The Financial Analyst will play a key role in KPI development, performance monitoring, and scenario modeling across the business.

Additional responsibilities include analytical support for revenue, provider cost, and margin analysis, as well as supporting the month-end close activities and process improvement efforts. The position requires exceptional attention to detail, a proactive approach to problem-solving, and the ability to collaborate effectively with cross-functional teams to meet the Finance team’s strategic and operational goals.

The candidate will also work closely with AP and internal business partners to ensure invoices are followed up on and paid timely, work closely with the cash accounting team to address and resolve any payment failures and share a partnership with AP team members to drive an initiative to move completely to electronic payments only.

Support the annual budget and regular forecasting and planning cycles, including updating existing models and preparing scenario analyses, setting and measuring KPIs, and preparing presentations to communicate results to stakeholders.

Prepare and analyze monthly reporting of financial and non-financial information, identifying key trends, variances, and opportunities for improvement.

Assist with month-end close activities, including but not limited to preparing reconciliations, accruals, and supporting working papers.

Perform product-level margin analysis to support strategic pricing and profitability decisions.

Partner with cross-function teams such as Operations, Sales, and Business Development to provide financial insights and support decision-making.

Develop and maintain dashboards and reports to provide stakeholders with clear, actionable financial and operational data.

Prepare materials for senior leadership and board presentations, summarizing financial performance, risk, and opportunities.

Review and interpret contracts and legal documents to coordinate communications with key stakeholders and incorporate their financial impact accurately in budgets and forecasts in accordance with US GAAP.

Ensure timely and accurate follow-up and responses to all inquiries from internal and external stakeholders.

Support automation initiatives and actively contribute to continuous process improvement efforts.

Bachelor’s degree in Finance, Accounting or a related field.

Working towards or holding CPA designation or equivalent is an asset.

3-5+ years of experience in forecasting, financial analysis, or accounting.

Strong organizational and time management skills; ability to prioritize competing deadlines and perform well under pressure.

Excellent analytical and problem-solving skills, with critical thinking ability and strong attention to detail and accuracy.

Ability to work independently and as part of a team.

Adaptable and collaborative, with a commitment to continuous learning and the ability to work in cross-functional teams.

Excellent communication and interpersonal skills.

Comfortable working in a fast-paced, growing environment with expanding service lines and client base.

Proficiency in accounting software (Oracle Smart View) and Microsoft…