Debt Recovery Officer - Credit Management

Position: Debt Recovery Officer - RBC Credit Management
Enhance your career with RBC as a Debt Recovery Officer, focusing on maximizing recoveries and minimizing losses. You'll engage with third-party collection agencies to ensure optimal outcomes.

In this full-time role at RBC, your 3+ years of debt collection experience is vital. As a national contact for agencies, you'll manage customer inquiries and negotiate settlements effectively. You're responsible for reconciling agency payments while ensuring compliance with service guidelines.

Key Responsibilities:

• Handle inbound calls for debt recovery assistance

• Act as a liaison for designated collection agencies

• Approve legal actions and resolve complaints

• Monitor adherence to service agreements

• Collaborate with the team to improve service

Requirements:

• 3+ years in debt recovery or collections

• Strong communication and organizational skills

• Excellent analytical and negotiation abilities

• Capacity for multi-tasking under pressure

• Availability for scheduled shifts

Utilize your skills to drive success in debt recovery at RBC's Mississauga branch.
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