Collections Analyst at CPKC

Elevate your career with CPKC as a Collections Analyst focusing on receivables management. You will ensure timely collections while nurturing robust client relationships in a dynamic, supportive environment.

As a Collections Analyst with CPKC, you will oversee collection processes, maintain confidentiality, and investigate account discrepancies. This position requires strong skills in communication, negotiation, and problem-solving while managing multiple accounts. Your proactive approach in process improvement and ability to address customer disputes will be critical for success.

Key Responsibilities:

• Monitor and collect past due receivables consistently

• Investigate and resolve account discrepancies with stakeholders

• Build and maintain relationships with customers

• Manage escalated accounts along with non-escalated portfolios

• Drive process improvements and implement effective solutions

Requirements:

• Bachelor's degree in Accounting or Business Administration

• 2 years' experience in collections or similar role

• High proficiency in Microsoft Office

• Knowledge of SAP systems is an asset

• Proven organizational and time management skills

Bring your skills in collections and relationship management to CPKC, where your contributions make a difference.
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