Director, Learning Design & Development

The Opportunity.

Isaac is scaling fast, and we are building a Learning & Development function that can scale with us. One that is deliberate, distinctive, and grounded in who we are. We are looking for a Director, Learning Design & Development to come in and shape how we develop our people. This is a build role, not a maintain role. You will own the end-to-end arc of how people learn at Isaac, from what we teach, to how we teach it, to how our leaders develop their teams day-to-day.

You will be the senior leader on how we develop our people at Isaac.

While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday to Friday is important to us. We’ve been recognized as one of the top 10 Best Places to Work in Canada for the past 7 years, and number 1 in 2022, which we know has something to do with our culture of rewarding great work with great experiences, fostering rapid career growth, and sharing the success of the business with the whole team.

• Own what great learning looks like at Isaac across the full breadth of how people develop. Live training, self-paced content, coaching and mentoring, on-the-job learning, and how they fit together

• Make development and learning at Isaac feel special. Not just effective, but a defining part of our culture, the reason people stay, the reason candidates want to join, and a differentiator our clients experience through the quality of our people

• Design an integrated development ecosystem where on-the-job experiences, formal learning, coaching, mentoring, talent assessments, and career development work together to accelerate growth.

• Lead the design and build of Isaac’s Leadership Academy, a multi-level program supported by external partners that advances people’s leadership skills from early career through to Partner, with a clear, credible development arc at every level to meet business needs today and build the capabilities we’ll need in the future

• Own the technical operational training by level from induction (new consultant training) through to Principal and evolve the content as our work and sectors evolve

• Own the manager capability agenda. Define explicit expectations for development conversations, feedback, and how managers grow the people on their teams, and embed those expectations in how leaders operate

• Shape the leadership capability definition and the leadership metrics that signal whether the system is working

• Partner with senior leaders to translate our existing competency framework into behaviour descriptors, learning experiences, and development reps that actually shift how people show up

• Bring an external, evidence-based view of organizational learning into Isaac. What’s working in serious learning organizations, what’s noise, and what fits our culture

• Explore and introduce innovative approaches to learning, leveraging new technologies, AI, and emerging practices to create engaging development experiences that set Isaac apart.

• Engage external partners and academic faculty where they raise the ceiling, and build internal facilitation capability over time so leaders are teaching leaders

• Lead and develop the L&D team. Build a strong group around you across systems and execution, leadership development specialists, and FO Sector Dev Leads, and raise the bar for the whole function

• Operate as a senior member of the People Team leadership group. Voice in strategy, partner to the VP P&C, and contributor to how Isaac scales its people overall

• A builder, not a maintainer. Energized by shaping something distinctive from the ground up, not running someone else’s playbook

• A bridge between the business and the people side. You read what the business actually needs, you read what people want to develop, and you find solutions that serve both

• Develops others as a default. You coach as much as you direct, you raise the bar for the people around you, and you make…