Chief Communications & Engagement Officer

• Closing Date: February 28, 2026
• Location:
  
  Winnipeg

• Department: Customer Service & Communications
• Designated
  
  Work Location:
  
  2nd floor, 510 Main Street;
  On site
• Position Type: Permanent, Full-time
• Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday
• Salary: $ - $ annually, Senior Management
• Employee Group: Senior Management
• Posting No.: 126702

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits. We take pride in fostering a respectful, diverse, safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City;
Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2

SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples and Persons with Disabilities.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Reporting to the Chief Administrative Officer (CAO), the Chief Communications & Engagement Officer is responsible for providing leadership, management, and setting direction for a diverse department with multiple functional areas including Corporate Communication, 311 Contact Centre, Marketing and Advertising, Public Engagement, French Language Services, and Web and Social Media. Additionally, the Department is responsible for administering the Sponsor Winnipeg program, and providing Corporate Writing for senior administration and elected officials.

This position is part of the Executive Management Team in the Office of the CAO and acts at a senior advisory capacity. It provides leadership, expertise, and guidance on high profile public issues and reputation management to senior administration including the CAO, other Department heads, and subject matter experts within City departments.

The Chief Communications & Engagement Officer is part of the Emergency Management Coordination Committee, and assumes responsibility for leading communications activities when the Emergency Operations Centre is activated in a crisis.

This position will also provide information, support, and expertise to elected officials, including the Mayor, on high profile public issues as well as issues related specifically to operations within the Customer Service & Communications Department. Additionally, the Chief Communications & Engagement Officer will advise the Mayor and/or Mayor’s staff on any anticipated customer service/communications issues that may have political implications or attract media attention, questions from elected officials, or concerns from stakeholders.

This ensures the CAO and Mayor’s Office are prepared to respond accordingly

This position requires a significant commitment of personal time for activities such as reading, consulting, watching documentaries and newscasts, networking, researching, participating in applicable associations, and attending courses, seminars, workshops, and lectures. This ongoing development is essential for staying informed about factors affecting communications and emerging public issues at all levels of government.

• Lead…