Airports Service Manager

ABOUT WASCO:

Winnipeg Airport Services Corp. (WASCO) is a wholly owned subsidiary of the Winnipeg Airports Authority that provides quality airport operations, management, facility maintenance and technical services to Canadian Airports.

WASCO has been retained by airports, to develop, implement and manage the Safety Management System (SMS) and Quality Assurance Program (QAP) for thirty-three (33) certified airports and the management of three (3) airports. All airports are northern and remote that have service daily scheduled/charter air services and are a vital link of goods and critical services to each community in which they serve.

Airports Service Manager

Full-time, Permanent

Director, Airports - WASCO

March 4, 2026

Reporting to the Director, Airports - WASCO, the Airports Service Manager provides the overall leadership, supervision and responsibility for the operation and maintenance of the aerodrome(s) including the areas of facilities maintenance, airfield & ground side operations, environment, emergency response, customer experience, ground transportation and security of the airport for WASCO.

The incumbent is responsible for the management oversight and guidance of the employees in this area and for establishing the departmental priorities in alignment with the strategic direction of the company. This role is responsible for building and maintaining relationships with relevant WASCO stakeholders and has discretionary decision-making authority regarding matters of operational importance to WASCO. This role provides input, guidance, advice, strategic direction, fiscal and resource planning to WASCO.

As part of the WASCO leadership team this individual participates in the overall management and strategic planning processes of WASCO.

The role operates primarily through remote leadership and coordination, requiring extensive off‑site planning, communication and stakeholder engagement across geographically dispersed airport operations. The Airports Service Manager exercises oversight and leadership without continuous physical presence at the airport, supported by structured planning, documentation and stakeholder engagement. On‑site presence is periodic and strategic in nature to support audits, inspections, stakeholder engagement, and planning activities.

As part of the WASCO team, the Airports Service Manager plays an integral part in the overall management and strategic planning processes of WASCO and the airport(s).

• Exercise autonomy and decision-making authority in the conduct of WASCO airport operations, safety, regulatory compliance, and service delivery.
• Direct and manage day‑to‑day airport operations, including on‑site oversight and coordination of resources to ensure safe, compliant, and efficient service delivery.
• Lead operational planning, forecasting, and coordination across geographically dispersed locations, including regulatory engagement, documentation, and follow‑up.
• Oversee development and implementation of corporate and departmental business strategies and initiatives to improve operational performance, efficiency, and customer satisfaction.
• Establish service level deliverables and performance indicators; monitor results and drive continuous improvement.
• Provide leadership and guidance to staff, consultants, and partners on operational performance, safety programs, and compliance requirements.
• Recruit, develop, coach, and manage employees in partnership with Human Resources, including scheduling, staffing optimization, performance expectations, evaluations, and recognition, in accordance with the Collective Bargaining Agreement where applicable.
• Develop and manage departmental budgets and financial performance, including monthly monitoring and cost control.
• Ensure compliance with Canadian Aviation Regulations (CARs), Transport Canada standards, and industry best practices; identify, assess, report, and correct compliance issues.
• Liaise with regulatory agencies and coordinate required interactions and reporting.
• Build and maintain strong relationships with clients, tenants, stakeholders, and industry…