Insurance Operations Director

Position: Insurance Operations Director Life
Join Canada Life as the Director of Insurance Operations – In-Force Modernization. Spearhead modernization initiatives and enhance operational efficiencies for In-Force processes.

As a key figure in a permanent full-time position, you will lead transformative projects that modernize the In-Force organization. Your strategic vision will translate into clear action plans that prioritize stakeholder engagement and efficient delivery. This role demands strong governance and an operational mindset to ensure a successful transformation.

Key Responsibilities:

• Oversee end-to-end process modernization efforts

• Drive the In-Force Modernization Task Force coordination

• Translate strategic initiatives into actionable execution plans

• Strengthen governance and accountability frameworks

• Manage stakeholder relationships across multiple functions

Requirements:

• Extensive leadership experience with measurable outcomes

• Project management discipline in a complex environment

• Experience in insurance process reengineering

• Critical thinking and analytical problem-solving abilities

• Bilingual proficiency for service in Quebec is essential

Make a significant impact on Canada Life’s modernization efforts and insurance operations.
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