Team Lead, Management

Team Lead

Position Summary At Elantis, we help organizations modernize how they work through tailored Microsoft solutions. We’re looking for a team lead to own and evolve our Flex and Managed Services practice — someone who is equally comfortable as a strategic advisor and a hands‑on delivery leader, and who thrives building long‑term client relationships while driving operational excellence.

• Lead and evolve Elantis’ Flex and Managed Services offerings, driving operational maturity and continuous improvement.
• Act as the senior team lead and trusted advisor for our Flex and Managed Services clients, with a focus on long‑term partnership and business value.
• Oversee service quality, KPIs, and performance including utilization, customer satisfaction, and operational efficiency.
• Lead sprint planning, resource allocation, and capacity management across the practice.
• Align Managed Services and Project Delivery teams to ensure a seamless client experience.
• Identify opportunities for optimization, automation, and innovation within client environments.
• Mentor and develop the Managed Services team while fostering accountability and operational ownership.
• Collaborate with Sales, Account Management, and Leadership to support business growth and strategic objectives.

• Experience in a consulting or managed services leadership role delivering Microsoft-based solutions.
• Hands‑on experience with Power Apps, Power Automate, SharePoint, Copilot, Purview, Dynamics 365, and/or Azure.
• Proven ability to build and manage client relationships, act as a trusted advisor, and drive service delivery excellence.
• Strong leadership skills with experience managing teams, sprint planning, and resource allocation.
• Excellent communication and stakeholder management skills, with the ability to advise confidently at all levels.
• Post‑secondary education in a technology‑related field or equivalent experience.
• Relevant Microsoft certifications (Power Platform, Security, M365, Azure, or Dynamics 365) considered a robust asset.

• Competitive compensation and bonus structure
• Paid vacation and holiday program designed to support work‑life balance
• Flexible hybrid work arrangements
• Paid mobility/cell phone support
• Competitive health benefits, fully paid by Elantis
• Mentorship and strong opportunities for career growth and advancement

Elantis is an equal opportunity employer. Applicants who require reasonable accommodation during the application or interview process are encouraged to notify us.