Swissport Ramp Services Duty Manager

Join Swissport as a Duty Manager, where you'll oversee essential ground handling operations in a dynamic aviation environment. Lead teams, manage resources, and uphold high safety standards for optimal performance.

In your role reporting to the Station Manager, ensure that ground handling services run smoothly and profitably. You'll be responsible for resource planning, developing talent through staff coaching, and maintaining quality control in collaboration with airport authorities. Your focus on communication and relationship management will enhance overall service delivery.

Key Responsibilities:

• Coordinate daily operations and ensure accountability

• Schedule staff and manage resources effectively

• Foster customer relations and safety compliance

• Conduct team briefings and monitor performance metrics

• Implement staff training and disciplinary processes

Requirements:

• At least 3 years in ground handling operations

• Experience in a unionized personnel management role

• Excellent interpersonal communication abilities

• Valid airside permit D/A and Driver’s License

• Availability for diverse work shifts

Lead ramp operations effectively, contribute to Swissport’s success, and ensure high-quality service.
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