Records & Information Manager

Recruitment Details

Title: Records & Information Manager

Department: City Clerks

Work Location: 1540 Mountain Ave;
On site

Position Type: Permanent, Full-time

Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday

Salary: $77,751.23 to $ W.A.P.S.O. Grade 3 (Schedule A-1); $77,751.23 to $ W.A.P.S.O. Grade 3 (Schedule A-2)

Employee Group: W.A.P.S.O

Posting No.: 127007

Closing Date: June 29, 2026

Our elections, reporting, and privacy directives stipulate that the City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City:
Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2

SLGBTQQIA+ Peoples and Newcomers. Consideration may be given to Indigenous Peoples, Racialized Peoples, Persons with Disabilities, and Newcomers in selection. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above. Requests for Reasonable Accommodation will be accepted during the hiring process. Preference to internal applicants may be applied.

Under the direction of the Senior Records Manager, the Records and Information Manager is responsible for organizing and facilitating all the operational requirements of Client Services by assisting in the overall planning, direction and coordination of the storage and retrieval of the City’s information assets and implementing procedures to improve storage and retrieval processes. The manager sets priorities, identifies areas of improvement, liaises with City Departments to provide support, advice, and guidance regarding the City’s Corporate Records Management program, conducts audits and provides reports on departmental records management programs and systems, and coordinates, develops, and maintains departmental records inventories and retention schedules.

The role also delivers employee education, assists with Freedom of Information legislation functions, acts as an Election Officer, and performs other duties as assigned.

• Develop and implement corporate records and information management policies and procedures, including providing training and support to various City departments.
• Act as a liaison with other City departments, providing procedural records and information management advice and guidance.
• Support access to information and protection of privacy functions.

• Bachelor degree in history or related field or equivalent combination of education and experience is required.
• Master’s degree in an information management program, such as Archival Studies, Library and Information Studies, or Archives and Records Management is preferred.
• Certificate in Records and Information Management is an asset.
• Experience in the Records & Information Management (RIM) field.
• Experience dealing with, providing consulting services, and implementing solutions relating to RIM best practices to multiple client areas with various lines of business.
• Experience and proficiency using the Microsoft Office Suite products, and other software applications.
• Experience providing innovative and effective strategic advice to management on RIM issues.
• Well‑developed knowledge of Corporate RIM programs, internal processes, and systems is preferred.
• Knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA), the Personal Health Information Act (PHIA) and other relevant legislation, policies and by‑laws.
• Excellent verbal communication skills to effectively communicate with a variety of internal and external stakeholders.
• Excellent written communication skills with the ability to prepare various reports and correspondence.
• Ability to carry out responsibilities of the job with a high degree of confidentiality and professionalism.
• Ability to consult, mediate, negotiate, and work with a variety of teams/groups, i.e. Senior Management, Unions / Associations.
• Ability to interpret legislation, policies and by‑laws and work within a defined policy…