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Lead Customer Operations Manager at IKEA
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-06-28
Listing for:
IKEA Gruppe
Full Time
position Listed on 2026-06-28
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
IKEA is searching for an experienced leader with a minimum of three years in retail or customer service. In this role, you will be responsible for managing customer operations, implementing strategic initiatives, and nurturing a team-focused environment. Your commitment to exceptional sales and IKEA’s values will drive customer success.
Key Responsibilities:
• Supervise customer satisfaction in the Småland/Playroom area
• Lead and develop the Customer Operations team
• Execute strategies for improved customer operations
• Coach coworkers to achieve operational goals
• Analyze customer feedback for ongoing enhancements
Requirements:
• 3+ years of leadership experience in retail or customer service
• Strong sales and customer service abilities
• Effective communication and relational skills
• Passion for IKEA’s sustainability and design
• Capacity to manage competing priorities efficiently
Enhance customer satisfaction while developing a dedicated team at IKEA.
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