Senior Manager for Knowledge Management Intake
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-07-08
Listing for:
CIBC
Full Time
position Listed on 2026-07-08
Job specializations:
-
Management
Change Management, IT Project Manager, Program / Project Manager, Operations Manager
Job Description & How to Apply Below
As the Senior Manager for Intake, you will oversee a team of Intake Consultants and Senior Delivery Analysts. This role focuses on fostering an agile culture that prioritizes performance. Additionally, you will implement process improvements while supporting technology migrations to enhance accuracy and efficiency.
Key Responsibilities:
• Lead team KPIs and monitor performance metrics
• Drive timely delivery of documentation projects
• Implement improvements in Knowledge Central processes
• Collaborate with senior leaders to resolve escalations
• Enhance content governance and technology solutions
Requirements:
• Minimum of 5 years managing matrix teams
• Exceptional people management and leadership capabilities
• Solid negotiation and communication skills
• 5 or more years in project delivery within financial services
• Familiarity with process improvement methodologies
Excel in project management and team leadership to strengthen organizational knowledge management.
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Position Requirements
10+ Years
work experience
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