Assistant General Manager

As the  Assistant General Manager  you will oversee multiple units across one large Higher Education account. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development.

WHAT MOVES YOU

A passion for creating exceptional guest experiences

You’re flexible, creative and thrive on the opportunity to do different things

You strive to forge partnerships and relationships to build a strong team

Have a passion for coaching and mentoring and are comfortable delegating tasks

You take pride in your ability to stay focused, even amid chaos

You’re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments!

You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike

Culinary experiences and well-maintained environments are fundamental to student success.

From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food.

We partner with you to enhance the student experience, support parents, and collaborate with administration, all while delivering on the expectations of parents and the community.

Job Responsibilities

Be seen as a senior leader for all operations and advocate for both our client and Aramark

Accountable and responsible for maintaining a culture focused on safety in everything we do

Building a management team capable of delivering innovation, quality and operational excellence across all service lines

Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans

Support client and stakeholder initiatives

Deliver sustainability goals as they pertain to food services

Manage client premises, capital and facilities in a professional manner

Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy

Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner

Develop operational component forecasts; monitor expenses and reports all variances

Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered

Ensure Scope of Work (SOW) is followed, and gaps reported to General Manager

Training and developing Front Line Managers

Qualifications

5 years minimum experience leading a large team across services to include restaurant, retail and catering

University/College Degree/Diploma in Business Administration or hospitality management preferred

Advanced food safety qualification

Strong financial literacy re: food, labour cost, inventory control.

Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements

Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment

Experience of managing a minimum of 30-50 associates

Experience working in a unionized environment an asset

Positive attitude and genuine customer focus orientation

Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management

Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control

Excellent computer literacy including Microsoft Excel, PowerPoint, and word.

Excellent communication skills both verbal and written.

Must successfully complete the required training program within the defined probationary period.

Must have the physical capabilities required for light lifting and constant walking

In…