Database & Prospect Research Officer

Job Description
Working as part of an integrated and collaborative Public Engagement team, the Database and Prospect Research Officer will report to the Associate Director of Development. This role is responsible for managing the WSO’s CRM database, gift processing, including financial reporting and reconciliation, and prospect research. This position will offer support to the WSO’s Capital Campaign activities as necessary.

The Database and Prospect Research Officer plays a key role within a dynamic team that meets or exceeds annual revenue targets and supports fundraising initiatives. The Database and Prospect Research Officer will be a data‑driven professional who will play an integral role in managing the growth and development of the prospect pipeline to enable the fundraising ambitions of the WSO. Some duties will include:

Develop strategies and grow the prospect pool through data analysis to support fundraising strategy development

Support fundraisers by conducting timely research on prospects, donors and volunteers

Create reports and prepare information packages relating to donor prospects for WSO events, external events and meetings

Monitor news headlines and communicate information that impacts WSO fundraising strategies and the philanthropic environment

Develop an in-depth understanding of the WSO’s CRM database (Tessitura) and maintain and manage the research data, build queries, export, and create records

Ensure CRM data is accurate, relevant and processed

Support the Development Team’s systems and processes that track donor/sponsor/funder interactions and recognition deliverables

Participate in the WSO’s Capital Campaign meetings, including providing reports, commenting on research, and making recommendations on fundraising strategies

Other duties as assigned

Qualifications

Minimum 3-5 years experience working in a fundraising environment, in prospect research and/or database management

Proficiency with a CRM database

Commitment to ongoing professional development

Current knowledge of fund development theory, principles, ethics and practices

Demonstrated knowledge of various research methods with the ability to search consistently for new information and developments in related fields

Knowledge of the performing arts, and the ability to work within a high‑pressure environment with multiple deadlines

Strong written and verbal communication skills

Strong analytical skills

Highly organized and deadline‑oriented with effective planning abilities

Ability to maintain strict confidentiality and exercise tact and diplomacy, especially when working with sensitive donor information and data

Collaborative team player who can take lead on projects and support colleagues as needed

Flexible and willing to occasionally work evenings and weekends

WHY WORK AT THE WSO
Full‑time (FT) Employees start with three weeks of vacation, giving you the flexibility to recharge and maintain a healthy work‑life balance, and after three (3) months of employment, FT employees enjoy a comprehensive group benefits plan including extended health and dental coverage, and an RRSP matching program of up to 6%. You can focus on what matters most and build long‑term financial security.

As a unique perk, you will have the opportunity to experience incredible live music and take in amazing concerts, making this not just a job, but a truly engaging and rewarding place to work.

SALARY
Commensurate with skills and experience.

TO APPLY
Please submit your resume to  no later than Friday, August 7, 2026. The WSO welcomes all qualified applicants and highly values inclusion, diversity, and equity. Disability accommodation is available upon request.

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