GPS Sales & Product Specialist

Do you have a passion for customer service and technology?

Do you have experience with relationship building in a sales industry? If so, this may be a great fit for you! We are seeking a an energetic, customer relationship and sales focused individual to grow our GPS sales portfolio and maintain strong, long term relationships with existing GPS clientele, while maintaining necessary administrative duties.

• Manage GPS accounts to ensure services align with business needs
• Prepare and provide GPS quotes for Lease & Rental units and School Division/Bus customers.
• Close GPS-related sales.
• Upsell GPS services tied to preventative maintenance programs.
• Manage onboarding for Lease/Rental and Retail customers
• Schedule and facilitate customer training sessions with vendors.
• Lead Geotab program training for internal and external users.
• Provide troubleshooting for Geotab portal, devices, and customer issues.
• Oversee On-Command Connection and Geotab Gateway programs.
• Maintain asset management by logging deployment, relocation, and disposal of devices.
• Collaborate with Sales and Marketing to develop promotional materials.
• Handle inbound and outbound sales calls, identify customer needs, and recommend GPS solutions.
• Work with vendors to offer value-added solutions
• Deliver post-sale support with administration and vendor teams.
• Act as the main contact for recalls and campaigns.
• Monitor On-Command Connection for issues and coordinate service scheduling across branches.
• Work with parts departments to ensure availability for maintenance.
• Document processes as standard operating procedures (SOPs) and update as needed.
• Implement new GPS features and technologies.
• Provide monthly sales, administration, and uptime reports for executive meetings.

• Proven front line customer sales experience
• Business-to-business sales experience is preferred
• Experience with Geotab or other telematics services, & Canadian Electronic Logging Standards is strongly preferred; willing to train candidate with strong aptitude for technology
• Experience collaborating with multiple departments
• Experience with preparing and delivering presentations to all levels of stakeholders
• Experience with providing training and technical support of products
• Understanding of the heavy-duty Truck & Trailer industry is an asset
• Sales and customer service focused
• Excellent verbal and written communication skills
• Easily builds rapport and relationships with people at all levels
• Ability to prospect new customers and up-sell products
• Strong negotiation, listening, and closing skills
• Regularly sets and meets priorities and long term goals
• Strong technical aptitude and basic mechanical knowledge
• Strong problem-solving skills with the ability to work independently
• Shows assertiveness, persuasiveness, initiative and is self-motivated to succeed
• Proficient in Microsoft Office, especially Excel and PowerPoint.

• A solid base salary plus incentive
• Educational assistance plan
• Opportunities for advancement

We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with approximately 450 employees.

Why not be a part of the Maxim team? Apply today!

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