Inside Sales and Service Rep
Listed on 2026-02-16
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Sales
Sales Representative, Inside Sales, Sales Development Rep/SDR, Customer Success Mgr./ CSM
Job Summary
Staffmax is hiring a proactive, solution-oriented Inside Sales Professional focused on driving sales growth, managing customer accounts, and supporting contractors, distributors, and builders with aluminum soffit, fascia, downpipe, and eavestrough products. This role is ideal for someone who enjoys building relationships, upselling solutions, and confidently taking ownership of customer orders.
Key Responsibilities
Manage inbound and outbound sales inquiries from contractors, distributors, and lumberyards
Provide accurate product information, technical guidance, and competitive pricing
Prepare quotes, process orders, and track deliveries through completion
Upsell and cross-sell complementary products to maximize order value
Build and maintain strong, long-term customer relationships
Resolve customer issues quickly to ensure satisfaction and repeat business
Track performance metrics including orders, repeat business, and revenue growth
Compensation & Benefits
Salary: $65,000–$70,000 annually
Benefits package included
Opportunity to earn sales incentives, with higher earnings potential for securing larger accounts
Must-Have Skills & Competencies
Strong knowledge of construction materials and aluminum products
Consultative B2B sales skills with proven upselling and cross-selling ability
Confident, outgoing communicator who is comfortable taking orders and speaking with customers
Excellent negotiation, problem-solving, and relationship-building skills
CRM/ERP experience for order management and follow-ups (Rainware knowledge is a strong asset)
Highly organized and able to manage multiple accounts simultaneously
Preferred Background
2–5 years of inside sales or customer service experience in construction or building materials
Experience selling to contractors, distributors, or building supply companies
Roofing, siding, gutters, or related trade/installation experience is an asset
Familiarity with the Western Canadian market (MB, SK, AB, BC)
Traits That Drive Sales Growth
Proactive and anticipates customer needs
Relationship-focused with a strong focus on repeat business
Persistent, resilient, and comfortable working in a fast-paced sales environment
Solution-oriented with the ability to recommend value-added products
Data-driven and motivated by performance results
Performance Indicators
New accounts acquired monthly and quarterly
Customer retention and repeat business
Average order size and upsell success
Contribution to overall sales growth targets
If you’re an outgoing, confident sales professional who isn’t hesitant to talk to customers, take orders, and grow accounts, we’d love to hear from you.
Thank you for applying — only candidates whose experience closely matches the role will be contacted.
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