Inside Sales Specialist; Req

Inside Sales Specialist (Job Req #)

Canada

Posted Thursday, January 22, 2026 at 5:00 AM

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results.

If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Inside Sales Specialist –North Americais a hands‑on role that plays an active part in helping develop Ross Video’s pipeline for revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. As a direct extension of our front‑line group of Regional Sales Managers, the Inside Sales Specialist facilitates sales opportunities with both end users and via Ross’ authorized business partner network.

Director, Inside Sales

Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.

• Handle inbound, unsolicited prospect calls and convert them into sales.
• Make outbound follow-up contact with existing customers via telephone and e-mail todeterminecustomer satisfaction, cross-selland up-sell opportunities.
• Advise andassistbusiness partners, system integrators and clients concerning sales and purchase of Ross Video product line.
• Emphasize product/service features and benefits, prepare quotes, and discuss terms.
• Identifydecision makers within targeted leads to beginsalesprocess.
• Overcome objections of prospective customers.
• Work collaboratively with
  
  Regional
  
  Sales Managers todetermineand implement opportunity specific sales approaches guided bythe Ross Way To Sell .
• Manage the day-to-day activities to support the sales efforts within several identified sales territories, including preparing quotes and providing guidance to re-sellers, systemintegratorsand clients tofacilitatethe purchase of Ross solutions.
• Manage monthly pipeline review activities to ensure accurate
  
  Territory forecasting.
• Ensure customer order flow by following the clean order criteria.
• Maintainaccuratecustomer data, ensure follow-through of opportunities by completing requests, documentingactivityand setting up reminders for next
• Assistin resolution of customer issuesregardingequipment, supplies, and services.
• Proactively manage key sales campaignsidentifiedin the annual territory plan.
• Forecast sales activities and prepare periodic salesreportshowing sales volume, potential sales, and areas of proposed client base expansion.
• Maintain and expand the company’s database of prospects by entering new customer data and updating changes to existing accounts in Salesforce.
• Assistin creating RFP responses.
• Set up and deliver sales presentations, product/service demonstrations, and other sales activities.
• Assisting in coordination and liaison with other departments.
• Monitors and evaluates the activities and products of thecompetitionincluding reviewing articles in trade publications to keep abreast of technological developments.
• Where necessary, support efforts at trade shows, exhibits, and other events.

• University degree in Business Administration, or related…