Account Executive - Kent

Company Overview

There is an exciting new opening in a Print Management company which differs from all competitors. They specialise in servicing the high end of the financial markets, along with publishing, marketing and charity sectors, and pride itself in providing high quality, flexible, innovative print services using the latest technologies in an environmentally responsible manner.

An integral and pro‑active member of the department, the role of Account Executive will be to provide support and back‑up for your designated account team. You will support the management of a portfolio of customer accounts led by the Account Manager, ensuring all customers receive a consistently superior level of customer service.

• Develop a thorough understanding of customers’ needs to ensure requirements are met and they receive the customer service as detailed in their Service Level Agreement.
• Receive quote requests from customers and provide accurate and detailed responses within the target response time.
• Continuously confirm, monitor and progress chase orders to ensure all work is delivered within schedule, budget and quality standards.
• Proactively monitor stock levels and ensure customers’ stock stored and produced is maintained.
• Manage the production board for your account team, ensuring it is always up to date and contains correct information.

This is the perfect role for someone with a basic knowledge of print – training will be offered. The position is open only to residents of the UK who have recently worked or are working in the print, packaging or paper sectors.