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Job Description & How to Apply Below
As an Individual Products Advisor, your primary tasks involve managing customer inquiries and promoting health and dental benefit plans over the phone. This role requires initiative in identifying potential cancellations and enhancing member experiences through proper communication and follow-ups. Your contributions will significantly impact our community's health and wellness.
Key Responsibilities:
• Respond to client inquiries regarding health benefits
• Retain at-risk members through effective communication
• Address complex inquiries across various channels
• Collaborate with internal departments to enhance service
• Provide timely resolution to client issues
Requirements:
• Proven experience in sales and customer service
• A valid Provincial Accident and Sickness Insurance Agent License
• Excellent verbal and written communication skills
• Strong decision-making and conflict resolution capabilities
• Familiarity with Microsoft Office and Adobe Suite
Utilize your sales expertise and communication skills to support Manitoba Blue Cross's mission in Winnipeg.
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