Sales Support Lead Order Desk

Position: Sales Support Lead for Order Desk
Become the Sales Support Lead at Brandt Industries in Regina, SK. Play a vital role in overseeing Order Desk operations and enhancing team dynamics.

In this on-site position, you will guide the operations of the Whole Goods Order Desk, ensuring timely and accurate support for the sales team and dealer network. Your focus will include managing quotations, coordinating with internal departments, and coaching the Order Desk team on delivering outstanding customer service. You will also prepare and lead dealer training sessions and report on team metrics to ensure continuous improvement.

Key Responsibilities:

• Manage complex quotations with senior sales collaborations

• Lead daily sales support activities for the team

• Present dealer onboarding and training programs

• Coordinate cross-functional meetings with internal teams

• Monitor team performance and collaborate on process improvements

Requirements:

• Experience in sales support and team leadership

• Strong verbal and written communication skills

• Aptitude for analyzing operational metrics

• Experience with marketing and engineering collaborations

• Willingness to travel for trade shows and related events

Bring your leadership and operational insights to the forefront at Brandt Industries as the Sales Support Lead for the Order Desk.
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