Sales Coordinator, Star Truss

Title: Sales Coordinator

Location: 1700 Molson St, Winnipeg

At Star Truss, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Reporting to the Manager, Business Development, the Sales Coordinator provides support to the Truss Sales department to facilitate the sales process. Duties include administration, data management, and reporting associated with projects and ensuring the efficient flow of sales documentation and information.

• Supporting the scheduling and design departments to ensure all information is up to date for production.
• Contacting customers and Sales Representatives to discuss changes to projects and/or timelines.
• Supporting documentation including estimates, contract quotes and any order changes for Sales Representative/Account Manager.
• Assisting accounting and credit departments to resolve billing, invoicing and collection issues.
• Performing task management related to project execution including documentation flow, roof truss & engineered floor take‑offs, and interdepartmental communication.
• Processing orders and following up on incomplete transactions to support sales.
• Following up with Sales Representatives and customers to get feedback on estimates, quotes, pricing and designs to improve capture rates.
• Staying current on Mitek Suite programs and process improvements related to sales and customer service.

• Organized and able to manage time while balancing multiple priorities.
• Strong communicator who clearly expresses thoughts in conversation and written communication.
• Active listener who seeks to understand others in a non‑judgmental way.
• Detail oriented with focus on accuracy when handling high volume work.
• Team player who contributes and shares equally in the exchange of ideas, concepts and process outcomes.

• High school Diploma, or equivalent.
• Minimum 3 years of customer service experience.
• Verification of a satisfactory criminal record check.
• Proficiency in Microsoft programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint).

• Knowledge of Mitek Software Suite is a strong asset.
• Training in Construction Management, Architectural Drafting or Structural Engineering is considered an asset.

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Taking responsibility for the outcomes of decisions and actions.

You primarily work in an office setting during regular business hours. Overtime may occasionally be required.

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Closing Date:
Julyu 15, 2026