Customer Service and Sales Representative

We’re looking for a driven, relationship-focused sales professional to own and grow a customer base through the sale of
parts, service, maintenance programs, and equipment .

You’ll be the
go-to contact for your customers , helping keep their operations running while identifying new opportunities to add value—and grow revenue.

• Manage and grow a portfolio of customers through daily sales activity (~10 calls/day)
• Sell parts, service, planned maintenance (PM), inspections, rentals, used equipment, and allied products
• Identify customer needs and recommend practical, value-driven solutions
• Prepare and follow up on quotes to close business
• Maintain and renew PM agreements and keep equipment records up to date
• Attend new equipment deliveries to introduce service programs and build relationships early
• Prospect for new business and build a strong pipeline
• Stay sharp on product knowledge and communicate value clearly

• Majority of time in the field; limited office/admin work
• Collaborate closely with Sales and Service teams
• Track activity, manage your pipeline, and report on results
• Participate in regular sales and production meetings

• Strong, long-term customer relationships
• Consistent sales performance across multiple revenue streams
• High retention and growth within your accounts
• Proactive, reliable follow-up and execution

• Sales or account management experience (B2B or equipment industry is an asset)
• Strong communication and relationship-building skills
• Self-motivated, organized, and comfortable working independently
• A hands-on, solutions-first mindset

This is a high-impact role where you’ll directly influence customer success and business growth—combining
sales, service, and relationship management in a fast-paced, field-driven environment.