Toronto Beauty Operations Leader Position

Enhance beauty services as a Beauty Operations Leader for Shoppers Drug Mart in Toronto. This role emphasizes innovation and customer engagement across multiple store formats.

As you report to the Sr. Director, you'll be responsible for implementing a national Beauty Operations strategy that improves store execution and service programs. Building partnerships with regional teams will be essential to ensure a superior customer experience.

Key Responsibilities:

• Lead national Beauty Operations strategy and execution

• Oversee operational aspects of the Beauty business

• Support regional VPs in field execution

• Simplify operational processes for better efficiency

• Collaborate on training strategies for Beauty Specialists

Requirements:

• Proven experience in senior retail operations

• Solid analytical and communication skills

• Ability to manage competing priorities

• Experience leading large-scale initiatives

• Customer-focused mindset essential

Transform beauty operations and elevate customer satisfaction at Shoppers Drug Mart in your leadership role.
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