NAPA Automotive Parts Advisor

Become an Automotive Parts Advisor at NAPA, where exceptional customer service takes center stage. You’ll offer expert advice and build strong customer relationships while working in a supportive environment.

This position is crucial for NAPA's in-store team, focusing on providing knowledgeable assistance regarding vehicle parts and accessories. You will engage with customers in person and over the phone, manage orders, and share product recommendations as needed. Your enthusiasm for customer interactions will help nurture valuable relationships within the community.

Key Responsibilities:

• Advise customers on vehicle parts and accessories

• Place orders and follow up with customers

• Offer product expertise and part recommendations

• Build and maintain strong customer relationships

• Ensure a friendly and resourceful store environment

Requirements:

• Excellent customer service and communication skills

• Ability to lift items up to 50 lbs

• Diploma in automotive parts sales (asset)

• Automotive parts experience is beneficial

• Commitment to a diverse and inclusive workplace

Support customer needs with expert advice and foster lasting relationships at NAPA as an Automotive Parts Advisor.
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