Water Damage Technician Lead

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all!
Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!
Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

This posting reflects an existing vacancy.

• Salary Range: $21-$27/hour
• Overtime opportunities (where applicable)
• On-call premium and overtime paid for rotating coverage
• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

• Team guidance and mentorship: Leading by example, coaching team members, and ensuring efficient workflow
• Hands-on proficiency
  :
  Working directly on the tools while maintaining high standards of safety and quality
• Perform demolition of affected structures and materials
• Set up and monitor drying equipment
• Clean and restore areas impacted by water-related disasters
• Complete restoration tasks
• Support emergency mitigation efforts as needed

• Leadership abilities and experience leading a team
• IICRC for Professional Water Damage Restoration certification (preferred)
• Knowledge of structural drying procedures and ability to perform multi‑unit assessments in accordance with IICRC guidelines
• Technical expertise:
  Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
• Tech‑savvy:
  Comfortable using apps and software for documentation and reporting
• Problem‑solving under pressure:
  Quickly assessing challenges and implementing practical solutions
• Willingness to follow all company safety requirements including wearing full PPE as required:
  Full face masks require clean shave (if applicable)
• Organized and punctual:
  Strong time management and tool readiness
• Physically fit (heavy lifting, crouching, bending, standing, reaching, maneuvering in small spaces)
• Ability to communicate effectively in English, both written and verbal

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer‑driven service

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after‑hours on‑call schedule.

At OnSide, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most.

You’ll contribute to a workplace where people come together to bringorderto chaos.
Make a real impact, do work that matters, and grow your career with us.

* Your application is always reviewed by real people. Wedon’tuse artificial intelligence to screen, assess, or select applicants for this role.