Clerk II; Office Support Specialist

This position is located at the Law Enforcement Center in the Winona County Sheriff's Office. The successful applicant is responsible for providing essential support functions to the Sheriff's Office and is one of the first points of contact for visitors to the Winona County Law Enforcement Center. This position includes a variety of clerical and customer service duties including, but not limited to, accurately processing and reviewing gun permits, conducting annual reviews on Permits to Carry, answering non‑emergency phone calls, and preparing reports for the Finance Department.

Winona County is accepting applications for this position until 4:00 p.m. July 14, 2026.

This position starts at $25.06/hour (DOQ) with advancement up to $32.92/hour.

Under general supervision an employee at this level is characterized by responsibility for a fairly complex to quite complex and important function, or subject matter within a department. A good knowledge of general office methods and equipment and of the functions and procedures of the department are essential. Skill in communicating with others are often important in positions in this class.

Typing may involve technical terminology or the ability to design and layout reports, but the level of related responsibility is the governing factor in allocation to this level. An employee in this classification must have sufficient knowledge to be the primary reference source on the assigned subject and the ability to analyze and resolve a variety of work problems.

There is considerable opportunity for independent judgment and decision‑making that have the effect of finality in most cases. Errors could have an adverse effect on the department's public relations or in the expenditure of time and money. An employee at this level may be expected to exercise a critical approach to their regular routines and make suggestions for improvement.

• Types straight copy from rough drafts or correct forms. Prepares materials for duplication. Makes tables, graphs, charts or diagrams, based on data supplied.
• Classifies informational material correspondence, special forms, records, orders, and other items following method designed by department. Sets up files and/or codes, indexes, tabs, or otherwise prepares classified material for filing or identification using department system. Maintains systematic filing system.
• Composes correspondence requiring specific knowledge of methods, procedures, policies, or other information. Checks standard forms and/or correspondence for inaccuracies of spelling, punctuation, grammar, spacing, or general appearance.
• Makes simple or routine entries in record books or standard forms by longhand or computer. Makes ordinary calculations requiring more than one step, with or without using a machine. Makes out various routine forms such as checks, receipts, invoices, for letter addresses, or other items, according to designated procedures by longhand or use of computer. May prepare vouchers.
• Draws up contracts, specifications, or other forms requiring specific knowledge of methods, procedures, policies or other information. Reads incoming correspondence to determine destination. Anticipates need of supported officials and gathers records, letters or other specific information that might be wanted. Arranges for appointments and meetings by consulting a list, time schedule, or other record, or by contacting, directly or indirectly, the persons concerned.
  
  Makes arrangements for reservations, purchase of tickets, or other similar matters.
• Answers fairly complex to quite complex questions and gives requested directions, or information, personally or by telephone. Explains details of services, methods or policies and refers applicants, clients or other individuals to appropriate personnel. Obtains necessary or desired information, authorizations, approvals, signatures, or other data from customers, supervisors, or other individuals. Assists individuals in completing necessary forms. Helps train new clerical staff.
• May be asked to research, analyze information and communicate findings.
• May work with cash…