Trainer, Business Management

Position: Trainer I
At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential.

At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative and inclusive team that values your ideas and contributions.

Summary:

Conducts training classes in a wide range of subjects based on the organization needs, software applications and IPC inspection. Schedules and conducts training, working with Human Resources and management staff to limit impact on business operations. Must become certified as IPC Trainer within 6 months of starting in this role. Primary schedule will be on day shift M-F, but will require coverage at times to support off shift training needs.

Responsibilities:

* Assist in working with department managers and supervisors to determine the training needs of each department;
Schedule training, certifications and re-certifications to meet needs

* Deliver training for new hire orientation, safety and component identification and other courses as appropriate

* Deliver training in technical and non-technical subjects, coordinating with outside suppliers when appropriate

* Assist in the periodic review of BEI policies and procedures to ensure training needs are satisfied

* Maintain training logs, records and other training documents and make them available to employees, supervisors, managers and auditors as needed

* Maintain training materials as needed

* Respond to new training requirements from ISO, OSHA and BEI in collaboration with manufacturing and quality management

* Meet and communicate with managers, employees, vendors and other BEI trainers

* May serve as member or monitor activities of various company committees

* Maintain positive and professional relationships with all internal and external team members and customers

* Learn, advocate and comply with Benchmark Electronics quality management system and procedures

* Maintain a clean, safe work environment; follow all company safety and environmental policies and practices

Other information:

* Entry level; 2 year degree or equivalent combination of education and experience as approved by executive management; 0-2+ years of experience in electronics manufacturing

* Excellent written and verbal communication skills

* Effective interpersonal skills

* Effective multitasking skills and the ability to take on additional responsibilities as required

* Effective organization and prioritization skills

* Demonstrated high attention to detail

* Ability to work with and train diverse groups

* Demonstrates discretion, confidentiality, independent judgement and professionalism

* Ability to work with minimal supervision and guidance, exercising discretion and independent judgement

* Understanding and ability to use continuous improvement tools.

* Strong customer service and client focus

* Working knowledge of productivity tools, including Microsoft Office products and Web Ex conferencing software.

* Knowledgeable in ISO certifications and other registrations as required

* Proficient with personal computers, photo copiers, overhead transparency and computer driven projectors, white/chalk boards, manufacturing tools, product and component samples and other standard office equipment and devices to support the training function

* General understanding of the total business operation to include material procurement, order entry, forecasting, manufacturing, invoicing, customer returns, inventory levels and on-time delivery

* Demonstrate discretion, confidentiality and professionalism when representing the company

* Ability to support a 24/7 global business operation as required

* Ability to work overtime when needed

* Ability to work with and train diverse groups

*…