Dispatchers - Temporary, Part-Time

Winona County is accepting applications for part-time, temporary (up to 6 months) Dispatchers until filled.

This position starts at $29.20/hour (DOQ) with advancement up to $38.87/hour.

Characteristics of Class:
Under general supervision, an employee in this class performs skilled technical communications work, receiving and transmitting information, dispatching public safety units as required. Performs related work as required. Employees are required to make independent decisions in the dispatch of public safety personnel and equipment in response to calls for service. Activity is tracked in a real-time mode through use of a computer-aided dispatch system.

Work is performed in a communications center.

Examples of Duties:
Any one position may not include all the duties listed, nor do the examples include all duties which may be found in positions of this class.

• Answers incoming calls (radio and telephone), assist walk-in clients, and operate jail doors. Ascertains nature of situation and its location. Dispatches, via radio and telephone, all necessary personnel and equipment.
• Monitors radio activities and provides supplemental information, personnel and equipment.
• Uses standard operating procedures to send and receive radio, telephone and computer messages.
• Maintains resource and referral data.
• Operates Computer Assisted Dispatch (CAD) to enter, receive and manipulate associated data, tracking activity and location of personnel and equipment.
• Keeps abreast of city ordinances, state statutes, and civil process paper service. Also responsible for entering, canceling, and confirming warrants through the in-house computer system, Minnesota Criminal Information System (MINCIS) and National Crime Information Computer (NCIC).
• Maintains and cares for communications and recording equipment.
• Any other duties as assigned.

Required Knowledge, Skills, and Abilities:
Any combination of training and experience providing the following knowledge, skills, and abilities.

For Pre-Employment:

• Any combination of education and experience equivalent to graduation from high school.
• Communications experience, electronics training, First Aid, CPR, or any other related experience or training.
• Must possess and maintain a valid driver's license.
• Proficient use of computer software such as Microsoft Windows Applications:
  Word, Excel, Access, and Outlook.
• Ability to act in a decisive manner and use good judgment.
• Ability to represent the organization to other agencies and citizens with a courteous, helpful, accurate and business-like attitude in all radio, telephone, teletype and personal contacts.
• Ability to communicate effectively, both orally and in writing.
• Ability to develop and maintain effective working relationships with citizens, co-workers, teams from the Winona County's Sheriff's Office, local law enforcement agencies, other community agencies and the public.
• Must pass required background check.
• Ability to provide effective and truthful testimony in court.

For full job classification including ADA requirements, .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.