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Frontline IT Support Specialist; Tier 1
Job in
Winona, Winona County, Minnesota, 55987, USA
Listed on 2026-08-28
Listing for:
Merchants-Bank
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Merchants Bank in Winona, MN is seeking an IT User Support Specialist (Tier
1) to be the first point of contact for internal users, handling basic hardware and software issues. You will log, track, and update helpdesk tickets, perform basic device setup, and assist with knowledge base creation while delivering friendly, professional support.
Hours are 7:30 AM to 5:00 PM, Monday to Friday, with rotating coverage on Saturdays 8 AM to 12 PM; strong communication and teamwork are essential in this
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