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IT Helpdesk Specialist – Tier 1 User Support
Job in
Winona, Winona County, Minnesota, 55987, USA
Listed on 2026-09-03
Listing for:
Merchants Bank
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Merchants Bank in Winona is seeking an IT User Support Specialist (Tier 1 Support) to join our team. Hours will vary between 7:30-5pm Monday-Friday with rotating coverage on Saturdays 8-12pm.
You will be the first point of contact for internal users, providing troubleshooting for user accounts, hardware and software, documenting issues and escalating complex problems as needed. The role emphasizes strong customer service and teamwork.
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