Behavior Technician - Winona

MN Care Services is looking for skilled behavior support staff who go beyond basic caregiving—professionals who understand behavioral principles, value consistency, and take ownership of their role in supporting individuals with complex needs.

The Behavior Technician provides respectful, compassionate, and individualized support to people with diverse behavioral, developmental, and/or mental health support needs in home-based settings. Support may be provided to children, adolescents, or adults.

In this role, the Behavior Technician works alongside each person to promote safety, skill development, independence, and overall well‑being, recognizing that behaviors are a form of communication. Services are delivered in alignment with each individual’s support plan and personal goals.

The Behavior Technician does not manage people, but may guide and facilitate activities and tasks, partnering with individuals in a way that honors their choices, preferences, and strengths.

• Follow the person's care plan and ensure all applicable documentation related to them is completed timely and accurately, such as shift notes or medication administration reports
• Collect accurate data to drive positive behaviors as part of the person's care plan
• Provide problem‑solving assistance and build confidence in person served by assisting with activities such as meal planning, grocery shopping, housekeeping duties, cooking, organizational skills, financial management, and self‑care
• Advocate for, support, and empower individuals served by providing general skill training where the skill will be used
• Support development of decision‑making skills and informed choices in all aspects of daily living, including selection of service providers, goals, location, home decor, leisure activities, roommates, and/or personal possessions
• Support individuals’ desires to be involved in their community by transporting them to their intended destinations via company vehicle
• Coach individuals served through escalations in behavior or mood, or through emergency situations
• Maintain positive working relationships with teammates, Designated Coordinator, other MN Care Services staff, people served, as well as their responsible party and/or care team
• Adhere to the Vulnerable Adult and Child Abuse and Neglect Policies and Regulations, the Health Insurance Portability and Accountability Act (HIPAA) privacy policies and maintain confidentiality of all information pertaining to people served, their families, and MN Care Services employees
• Other cross‑functional duties in or out of position scope, as necessary

• Bachelor’s degree in a related field (e.g., psychology, social work, human services, or healthcare), OR
• Associate’s degree + 2+ years of direct experience supporting individuals with significant behavioral or mental health needs, OR
• High school diploma/GED + 3+ years of progressive experience in behavioral, residential, or mental health settings

• Age 18+ (21+ for programs serving children)
• Valid driver’s license with a clean driving record
• Ability to pass MN DHS background study (including fingerprinting)
• Ability to complete and demonstrate competency in required 245D training

• Experience in a 245D or HCBS setting
• Hands‑on experience implementing behavior support plans (BSPs/BIPs)
• Experience with structured data collection and documentation
• Familiarity with person‑centered and trauma‑informed approaches

• Demonstrated ability to consistently implement behavior support plans with fidelity under supervision
• Strong understanding of behavioral principles (e.g., function of behavior, reinforcement strategies)
• Proven de‑escalation and crisis intervention skills, including appropriate use of trained physical interventions when necessary
• High‑level documentation skills: accurate, objective, and timely behavioral data and service notes
• Ability to work independently while maintaining alignment with team direction and supervisory guidance
• Strong interpersonal skills with the ability to build and maintain professional boundaries
• Excellent…