Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Opportunity for career advancement and growth within the organization
• Excellent benefits package including medical, dental, and vision plans starting on day one
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement of up to $5,250 in the first year
• Collaborative work environment with associate recognition and awards programs
• Annual community support to various organizations across the U.S.

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to connect with potential business customers and present service packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching services
• Problem-solve and find solutions to encourage customer commitments

• A proactive approach to customer engagement
• Three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Excellent communication skills with an outgoing personality
• Associate's degree or higher is preferred

• Experience in a sales or customer service role
• Familiarity with telecommunications products and services
• Strong problem‑solving skills and ability to build customer relationships
• Ability to work effectively in a team‑oriented environment
• Flexibility to adapt to changing customer needs

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.