Certified Medical Assistant - DM

Position Summary:

Under the general supervision of the DM Clinical Services Manager, the CMA serves as a front-line health service technician on a patient care team, and performs basic patient care services and technical tasks under the direction of the physician or other licensed medical provider. The CMA is primarily assigned to the out-patient clinic and patient care teams. The CMA performs a variety of technical (non-professional medical) and administrative tasks related to the treatment and care of patients in the ambulatory environment.

The CMA will assist with the SDPI Grant activities which includes data tracking, gathering, analyzing, and understanding data. The clinical duties require training and demonstrated competency, while not requiring the knowledge and skills represented by the licensure of full professional nurse education. Duties may be performed in a variety of settings, including Urgent Care at Winslow, the Emergency Department at Dilkon Medical Center, and outpatient clinics at Winslow, Dilkon, and Leupp.

Upholds the principles of WIHCC’s Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information at all times.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

Maintains regular attendance and punctuality.

Adheres to regulatory standards and related WIHCC / IHS regulations, policies and/or procedures while providing comprehensive, skilled, competent care specific to the age of the patients (neonate, infant, school age, adolescent, adult, and geriatric) based on knowledge/skills, scope of practice and the provider’s plan of care.

Interviews patients utilizing interview techniques that ensure confidentiality and privacy to appropriately determine plan of care.

Successfully navigates and reviews patient electronic health records to establish prioritization for scheduling.

Maintains health records by proper and complete documentation.

Performs intake procedures by obtaining chief complaint/purpose of visit; vital signs (TPR, B/P), pulse oximetry, height, weight, etc.

Successfully screens patients independently in routine clinics and presents urgent patients to attention to providers.

Have foundational knowledge regarding Type II Diabetes including recognizing clinically significant vital signs.

Performs clinical procedures including obtaining blood draw in the outpatient setting.

Prepares patients for tests, exams and treatment; safely and correctly administers oral medications and oxygen therapy; understands side effects of these medications.

Assists with patient mobilization and transport assists.

Comfortable with public speaking and presentations.

Set-ups including calibration, maintenance and operates specialized equipment, such as continuous glucose monitors, glucometers, AED, EKG machines, etc.

Participates in ongoing quality improvement activities; communicates improvement plan; provides ongoing review and analysis of effectiveness to identify progress towards goals and opportunities for improvement. Supports improvement projects and objectives.

Attends all required education and training activities directly related to practice area(s) as necessary to maintain competencies as determined by WIHCC supervisory nursing staff.

Maintains current professional required certification(s). Seeks professional development and educational activities to develop and maintain standards for clinical competency.

Willing to participate in community based approach events to address problems related to and including diabetes, and all other infectious diseases.

Must be able to understand and follow clinical vaccination guidelines and administer age…