Service Supervisor - Winslow, AZ

Goodyear is a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers across the United States. We service national fleets and offer hometown service to regional fleets. Our mission is 'SERVICE EXCELLENCE – ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear and provide trusted tires, reliable services and powerful management tools to lower operating costs.

As a Service Supervisor you will manage the service department, including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also assist technicians in daily routines and ensure customer satisfaction.

• Assist Center Manager in achieving sales, unit and profit budget objectives.
• Ensure proper service estimates are delivered to the customer.
• Quote tire prices accurately, including trade‑ins.
• Complete work orders, PM checklists, and other paperwork effectively and efficiently.
• Process billing efficiently.
• Control and protect company assets by maintaining awareness of inventory levels.
• Provide “Service Excellence, Always” to meet the service goals and customer needs.
• Assist the Center Manager with hiring, training, and managing associates.
• Train new and existing associates.
• Communicate specific work assignments and responsibilities to associates.
• Assist the Center Manager in ensuring proper staffing levels with qualified personnel.
• Assist associates in technical areas as needed.
• Facilitate effective communication throughout the center by working closely with the Center Manager.
• Operate the Service Department as an accident‑free, safe workplace.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, standing, bending and squatting.

• Prior commercial tire experience.
• Willingness to work scheduled shifts, including nights and weekends.
• Valid driver’s license for the required vehicle type and ability to meet DOT driver qualification requirements.
• Minimum age 21 years.
• No relocation is offered for this position.
• Legally authorized to work in the U.S. without company sponsorship now or in the future.

• High School diploma or GED.
• Relevant commercial tire service and/or management experience.
• Two years management experience preferred.

• Strong oral and written communication skills.
• Commitment to follow all safety procedures and work in a safe manner.
• Ability to work in a results‑oriented, fast‑paced team environment.
• Self‑starter willing to take initiative, work without direct supervision, and attend training sessions.

Goodyear is an Equal Employment Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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