Administrative Specialist

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Department of Health and Human Services

Health Service Regulation

Administrative Specialist I (S)

NC08

This position is part of a 4‑person support team that performs a variety of support functions for the Mental Health Licensure and Certification Section, which comprises over 75 employees. This section licenses and regulates 32 services in two separate MHL branches, 7 MHL survey teams, and 2 ICF/IID survey teams. The Administrative Specialist I position, under the supervision of the Administrative Supervisor, is responsible for daily office operations, including processing survey documents, hard‑copy and electronic files, facility licensure, data entry, maintaining the integrity of all databases, USPS mail, email, phone calls, and reception coverage.

The support staff are responsible for processing licensure applications (changes, initials, and renewals) and issuing licenses for the entire state. Must be able to multitask and pay attention to detail, while also being proficient in Adobe, Excel, Outlook, and Word. Tasks may include ordering supplies and equipment, helping process fee payments, delinquency of penalties, and fees for licensure applications, gathering and disseminating information for public record requests, and the Attorney General’s Office.

The staff are generally the first contact for the public, providers, other government agencies, private organizations, lawyers, and other professionals.

Salary Range: $39,244 – $68,679

Recruitment Range: $39,244 – $53,961

Applicants now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The knowledge, skills, and abilities / management preferences are not required. Applicants who possess the following skills are preferred.

• Must be able to establish and maintain working relationships with others and carry out general instructions, both written and oral.
• Strong ability to multitask, proofread and pay close attention to details.
• Strong data entry skills with the ability to work in multiple databases with accuracy while using Adobe, Excel, Outlook, and Word.
• The ability to handle multiple tasks and respond cordially and effectively to phone calls and emails.

This position is funded in part through federal funds.

This position will close at 11:59 p.m. the night before the end date.

The Division of Health Service Regulation oversees medical, mental health, and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more…