Administrative Lead; Mailroom - Prison

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Adult Correction

COO - OPS - Institutions Operations

Administrative Lead (S)

NC05

Reporting to the Business Officer at a multi-custody male correctional facility, this position serves in the lead capacity over other administrative positions assigned to Central Prison’s Mailroom. Job duties of this position include, but are not limited to, the following:

• Supervising as well as processing, reviewing, and distributing all incoming/outgoing mail, packages, legal, certified, and courier mail.
• Maintaining security of the facility by searching/reviewing all incoming/outgoing mail for unauthorized items/contraband, and correspondence deemed a threat to the safety, security, and orderly function of the facility.
• Overseeing typical processing of over 850 pieces of mail and interoffice correspondence daily.
• Requiring one-on-one contact with offenders.
• Requiring lifting of mail bags and packages up to 50 pounds.
• Coordinating and reviewing work with others to ensure accuracy and compliance with established guidelines.
• Correcting specific problems or delays using direction and guidelines from the supervisor.
• Providing on-the-job training for new staff.

This position will require the ability to obtain Notary Certification within 6-months of hire.

(Salary Range: $33,902 - $59,327)

Effective July 1, 2025, candidates now must meet the minimum qualifications of a position if they have the "Minimum Education and Experience" listed from the OSHR class specification as seen in the next section below. The Knowledge, Skills, and Abilities (KSAs) listed here in this section are now to be used as "Management Preferences" and to be used to screen for the MOST QUALIFIED pool of applicants.

• Documented knowledge of clerical/secretarial skills.
• Documented knowledge in the use of office machines.
• Documented knowledge in computer skills using MS Word.

Please review your application carefully before submitting it and be sure to enter a detailed description in the EDUCATION & WORK EXPERIENCE & CERTIFICATES/LICENSES sections of your application. Remember to SAVE each job entry and be thorough. Resumes are not accepted in lieu of an application.

This is a full-time position (40 hours per week) with State Benefits with established working hours and may require working beyond normal work schedule to meet business need.

The salary grade for this position is NC05
. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Central Prison in Raleigh, NC has been in continuous service since 1884. It serves as the admission point into prison for adult male felons sentenced to 20 years or more and is the main medical and mental health center for male offenders. It also houses special populations, including death row and safe-keepers.

While security requires that certain offenders remain in their cells, there are more than 260 offender job assignments that include working in the kitchen, laundry or canteen. Offenders also work as barbers,…