Scheduling Assistant

Work for one of the only non-profit autism specialty practices in North Carolina! Our cutting edge campus features a full diagnostic and therapeutic clinic and a non-public school, serving preschool through high school. Our cutting edge campus includes a 26,000 square foot clinic building with additional therapy space, vocational training spaces, community skills labs (mock doctor, dentist, barber, shopping), and a mini-apartment for independent living skills practice.

$/hour + benefits for full time staff (paid time off, paid holidays, health insurance, disability, FSA, retirement, etc.)

Hours:

Monday-Friday, 6:30am-3:00pm

This position reports to:
Operations Coordinator

The following positions report to this position:
None

Job Summary:

Serves as the central point of contact regarding the daily schedule for all ABC of NC campus services, including vendor services for clients, staff, and service partners; schedules meetings for executive and clinical staff; and approves and tracks staff time off requests.

• Supports the Operations Coordinator with developing, maintaining, and updating the ABA therapy, school, and all partners’ (occupation/physical therapies, speech, and academic tutoring) schedules for staff and clients in advance.
• Effectively manages and communicates last-minute schedule changes Monday
  - Friday, starting as early as 6:30 am, and maintains the schedule for staff and clients throughout the day.
• Supports the Operations Coordinator with approving, denying, and tracking staff time- off requests.
• Works with the Operations Coordinator to add new employees to the Electronic Medical Records (EMR) software; assists with client teams; and supports developing the template, weekly schedule, and the new cohort schedule.
• Works with the clinic reception staff, program supervisors, executive staff, and others to ensure prompt scheduling for parent/caregiver meetings and any other meetings as needed.
• Manages calendars for all shared spaces and works with the facilities team to ensure spaces are prepared for special events, meetings, etc.
• Schedules special events and/or services (i.e., picture day and more), including but not limited to intensive services, community/parent/caregiver classes, etc.
• Schedules meetings, including but not limited to registered behavior technicians (RBTs) and administrative staff and other tasks.
• Performs other duties as assigned.

• Must be able to type and write and sit at a computer for long periods of time
• Travel by automobile

• High School Diploma/GED required; college degree preferred.
• Experience with 1 year of Central Reach software preferred, but not required
• Experience with 1 year of Outlook Calendar, organizing and scheduling
• Experience with Microsoft Teams or other online meeting platforms
• Excellent problem-solving and decision-making skills
• Excellent written and verbal communication skills
• Strong customer service and interpersonal skills
• Strong administrative and organizational skills
• Strong teamwork and leadership skills
• Knowledge of computer systems and applications;
  Word, Excel, PowerPoint, Outlook, practice management systems, electronic health records
• Ability to prioritize workload and complete priorities to meet the needs of the organization
• Ability to maintain a realistic balance among multiple priorities
• Ability to pass a criminal background check and healthcare registry check
• Ability to pass all drug screenings during time of employment

May access confidential client educational or therapeutic records related to scheduling and medical billing.

Full-Time/Part-Time Full-Time

Salary range $21.00 - $24.00 starting pay range

Benefits Comprehensive benefit package including medical, dental, vision, disability, and life insurance, plus ancillary benefits; PTO and paid holidays

Position Staffing and Scheduling Coordinator

Req Number HEA-21-00004

Open Date 8/3/2026

About the Organization ABC of NC is a not-for-profit private center and research-based provider of diagnostic, therapeutic and educational services for children with autism spectrum disorder (ASD) and…