IDT Administrative Assistant

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

This role provides high-quality administrative support to IDT leaders while also serving as a visible, approachable “floor admin” for the broader IDT team. The Administrative Assistant will help keep leaders organized, teams connected, and day-to-day operations running smoothly, bringing energy, hospitality, and a spirit of fun to the workplace experience.

• Manage complex executive calendars and scheduling priorities.
• Provide high-level administrative support to IDT leadership.
• Coordinate meetings, prepare communications, and maintain documentation.
• Manage travel arrangements, expenses, and logistics.
• Support office operations and resource management.
• Attend meetings, record minutes, and track action items.
• Plan and execute events, engagement activities, and team initiatives.
• Act as a culture ambassador and employee experience champion.
• Build strong relationships across leadership, employees, vendors, and support functions.
• Identify process improvements and enhance operational efficiency.

• 2-5 + years of administrative or executive support experience
• Experience supporting senior leaders and/or C‑Suite executives
• Strong Microsoft Office skills (Outlook, Excel, PowerPoint, Word)
• Excellent communication, organization, and multitasking abilities
• Ability to anticipate needs, solve problems, and work independently
• Experience managing calendars, meetings, travel, and communications
• Service‑oriented professional, who enhances employee experience and team culture
• High School Diploma required; bachelor’s degree preferred

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.
See what is possible for you at REYNOLDS AMERICAN.

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition…