Service Dept. Billing Clerk

Parkway Ford is seeking a reliable, detail-oriented Service Dispatcher / Billing Clerk to support daily operations in our Service Department. This role is essential to maintaining an efficient shop flow while ensuring accurate and timely service billing and invoicing.

• Dispatch repair orders to technicians based on availability, skill level, and workload

• Review, prepare, and process service repair orders for billing

• Verify labor times, parts charges, and documentation for accuracy

• Ensure repair orders are properly completed, invoiced, and closed

• Work closely with Service Advisors, Parts Department, and management

• Maintain accurate records within the dealership management system (DMS)

• Previous automotive dealership or service department experience preferred

• Strong attention to detail, especially with billing and documentation

• Excellent organizational and time-management skills

• Ability to work in a fast-paced environment

• Comfortable using DMS and standard computer applications

• Dependable, professional, and team-oriented

• Competitive pay based on experience

• Paid training

• Full benefits package (medical, dental, vision, 401k)

• Paid time off and holidays

• Employee discount programs

• Opportunities for advancement

• Full-time, daytime hours