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Sr Manager Consumer and Shopper Analytics

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: The British American Tobacco Group
Full Time position
Listed on 2026-02-21
Job specializations:
  • Business
    Data Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 50000 USD Yearly USD 50000.00 YEAR
Job Description & How to Apply Below

REYNOLDS AMERICAN has an exciting opportunity for a Sr. Manager Consumer and Shopper Analytics, Marketing Insights & Foresights in Winston Salem, NC

The Sr. Manager Consumer and Shopper Analytics is position that requires a strategic mindset and business perspective to generate customer and shopper insights and help translate the findings into actionable insights and recommendations.

Your key responsibilities will include:
  • Utilization of core research methodologies, both principles and application, knowledge of standard processes, test and control groups to drive the business forward.
  • Synthesize, understand, and leverage large data sets (D2C and Loyalty) into actionable insights.
  • Effectively administer the application of analytical techniques such as A/B testing and ability to derive impact analysis and ROI analysis.
  • Working with the brand teams, translating brand business questions and understanding the consumer insight needs. Serve as an unbiased, empathetic representative for the consumer and their needs.
  • Executes and tracks the promotional efficiency and direct marketing measurement initiatives.
  • Provide support to brand teams and consumer experience on all things related to campaign, Loyalty and D2C analytics. Synthesizing the asks and translating the information to GBS Monterrey and Insights and Foresights stakeholders to action upon.
  • Flexibility, ability to adjust to changing priorities and business challenges.
  • Working with, coaching and developing Data Scientists and Analysts in GBS Monterrey.
What are we looking for?
  • 5+ years in marketing analytics and/or related field. CPG experience preferred.
  • Requires very strong technical skills that include proficiency in Advanced SQL, math and statistics
  • Ability to understand broader business issues and seek resolution
  • Ability to manage, leverage and analyse data sources, interpret meaningful trends and draw conclusions to deliver actionable business recommendations.
  • Strong leadership and collaboration skills, with ability to work with a broad range of disciplines and cross-functionally
  • Strong verbal/written communication, data visualization and presentations skills
  • Dashboard development (Power BI/Tableau) experience preferred.
  • Masters Degree in Business Analytics, Market Research, Business or related field preferred
WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
    • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
    • Company contributes an additional three percent to 401(k) whether employee participates or not
  • Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
  • Health Savings Account start-up contribution for employees who elect the high deductible health plan
  • Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
  • Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
  • Company paid life insurance of 1x annual base pay ($50,000 minimum)
  • Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
  • Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
  • Tuition reimbursement and student loan support
  • Dependent Scholarship Programs
  • Free confidential…
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