Senior Post-Sales Operations Manager
Job in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Business
-
IT/Tech
Job Description & How to Apply Below
Key Responsibilities Analyze, create, and implement new business processes for operational excellence in Account Management & Customer Experience Lead cross-functional strategic projects that impact Net Dollar Retention and contribute to business strategy Manage the CX & AM tech stack, influencing roadmap decisions and improving end-user workflows
Required Qualifications 4+ years of experience in operational excellence, preferably in technology/SaaS Experience in Customer or Revenue operations, or related Strategy & Operations roles Ability to conduct sophisticated data analysis and translate results into actionable insights Strong proficiency with Excel, Google Apps, Salesforce, and other relevant tools Solid understanding of SaaS customer acquisition and growth
Position Requirements
10+ Years
work experience
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