Associate Director, Design - Reimbursement Support

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Pharma Cord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

As an Designer for Reimbursement Support you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you. The Designer for Reimbursement Support facilitates the detailed design session(s) to collaborate with the client, internal stakeholders and external partners, to successfully design and implement programs.

• Previously served in the following departments at Mercalis or comparable roles at a similar organization – Program Management
• Patient Affordability/Market Access, Project Management, Solutions Delivery, Product Owner or Business Analyst
• Possess a firm understanding of Accumulator & Maximizer Solutions
• Exceptional note taking skills are required to capture internal & external discussions for visibility to all stakeholders
• Bachelor’s degree and/or 10+ years of demonstrated strong program design performance or related responsibilities
• Proven ability to manage multiple tasks simultaneously, often with competing priorities
• Ability and willingness to take responsibility of delivery from a diverse and often distributed team without formal authority; ability to interact collaboratively with internal stakeholders
• Highly organized and detail-oriented with strong time management skills for self and project team
• Strong verbal and written communication skills is a must have for success
• Must have the business acumen to understand the value to Mercalis and the customer of good scope control as a key part of the project execution
• Demonstrated ability to manage and oversee creation of and adherence to project plans
• Must be skilled at conflict resolution in building collaborative solutions
• Ability to travel up to 20% of the time.
• Highly organized and detail-oriented
• Ability to multitask and prioritize client issues
• Excellent verbal and written communication and interpersonal skills
• Strong business acumen
• Internal candidates with Design skills are encouraged to apply

• Subject Matter Expert in Market Access with a strong understanding of Patient Affordability services, understands capabilities, lead timelines, production timelines to facilitate the design and launch of new client programs
• Supports new and existing program design and implementation processes across assigned Mercalis services
• Lead and coordinate with Mercalis resources for the detailed design of client programs as the primary point of contact, navigating with both client and internal stakeholders throughout the program design phase for all contracted Mercalis services
• Gather detailed operational and IT requirements…