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Hybrid Customer Experience Specialist - Warranty & Support

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Watkins Wellness
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 18.05 - 28.33 USD Hourly USD 18.05 28.33 HOUR
Job Description & How to Apply Below
Position: Hybrid Customer Experience Specialist I - Warranty & Support

Liberty Hardware Mfg. Corp. is hiring a Customer Experience Specialist I to assist Delta Faucet customers with product questions, installation issues, warranty processing, and service requests.

The role blends call, email, and chat support in a busy environment. The ideal candidate has at least 5 years in customer service or call center roles, strong written and verbal communication, CRM experience (Genesys, SAP, Salesforce), and a willingness to learn technical product details.

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