Senior Enterprise CSM - SaaS Adoption & Growth
Listed on 2026-09-22
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Customer Service/HelpDesk
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IT/Tech
SaaS Sales
IBM is seeking a Customer Success Manager (CSM) to engage with clients, ensuring successful deployment and adoption of Apptio solutions. The ideal candidate will possess a strong customer-facing background in the SaaS industry and be comfortable collaborating with various stakeholders.
The CSM will maintain a portfolio of complex customers, developing engagement strategies and fostering deep trust. Responsibilities include driving customer value, program management oversight, and collaborating with Account Management to ensure retention and satisfaction.
We are seeking a motivated Senior Enterprise CSM
- SaaS Adoption & Growth to join IBM in NC, United States.
Consider building your career as a Senior Enterprise CSM
- SaaS Adoption & Growth at IBM.
The Senior Enterprise CSM
- SaaS Adoption & Growth position in the Management & Operations field is open for applications.
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