Residence Education Coordinator

Position Classification Title Student Housing Professional, Resident Hall Mgr (R&B Included) FLSA Exempt Position Class 82402

Position Overview

Position Summary

Join the Ramily!

Winston-Salem State University's Department of Housing and Residence Life has 3 (three) openings for Residence Education Coordinators. This job posting will remain live until all three vacancies are filled.

We are seeking dedicated and student-centered professionals to join our dynamic team in supporting a diverse and vibrant residential experience.

As a key member of our Housing and Residence Life team, the Residence Education Coordinators (RECs) are responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university's mission and strategic goals.

Primary Responsibilities

* Provide Leadership and Supervision of Student Staff

Recruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback.

* Supportive Living-Learning Communities

Intentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being.

* Uphold and Educate on Community Standards and Student Conduct

Serve as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations.

* Coordinate Crisis Management and Emergency Response

Serve in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure comprehensive and compassionate response to student crises.

* Design and Implement Educational and Community Engagement Initiatives

Develop and execute intentional programming and community-building initiatives aligned with the department's residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement.

* Provide Direct Student Support and Advocacy

Build meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success.

* Manage Operational and Administrative Functions

Oversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures.

* Collaborate to Advance Institutional and Departmental Goals

Actively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU's mission.

Position Information

Position Number 561544 Working Position Title Residence Education Coordinator Building and Room…