Policy and Planning Support Specialist

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Department of Health and Human Services

Child Development

Administrative Specialist I (S)

NC08

This position will provide customer service and organizational support to the Regulatory Services Section, Policy, Planning, and Training Unit. The employee will operate in a high‑production, high‑pressure environment. Major responsibilities include:

• Customer service, answering questions from the public
• Supporting training activities
• Organizational tracking for unit activities
• Additional tasks assigned by the Program Manager and Supervisor

Salary Range: $39,244 - $68,679
Recruitment Range: $39,244 - $45,524

Applicants who possess the following preferred skills:

• Working knowledge of the NC Child Care Rules
• Experience managing multiple phone lines and email inboxes
• Experience working in NC Licensed Child Care
• Proven ability to streamline processes and create tracking tools to provide an innovative approach to planning
• Experience managing electronic files and hard copy files

This position is 100% federally funded.

This position will close at 11:59 p.m. the night before the end date.

DCDEE implements quality standards for child care and increases access to families and their children across North Carolina. NCGS 110‑85 requires that the State protect children in child care facilities by ensuring that these facilities provide a physically safe and healthy environment where the developmental needs of the children are met and where these children are cared for by qualified persons of good moral character.

The State of North Carolina offers comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

• Resumes will not be accepted in lieu of completing the application.
• Provide comprehensive education, work experience, and certificate information.
• Applicant may be subject to a criminal background check.
• After the closing date, applications are “Under Review” and will be screened by Human Resources.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The State provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

For questions about this posting, please contact Talent Acquisition at talent acquisition.gov.