Admissions Counselor

Admissions Counselor

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Please Note:

* A criminal background check will be conducted on the candidate finalist prior to the offer of employment.

* If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.

* Salary will be determined based on competencies, equity, budget, and market considerations.

* Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.

* Failure to complete the application completely may result in you not being considered for the vacant position.

* Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.

* If you have general questions about the application process, you may contact Human Resources ividuals with disabilities requiring disability-related accommodation in the application and interview process, please call .

Position Classification Title
- Student Admissions/Recruitment Professional, Admissions Counselor

FLSA
- Exempt

Position Class - 89740

Position Overview:

Join the Ramily! - Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities.

Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Position Summary
- Do you have a passion for guiding students on their educational journeys? Are you excited about the opportunity to make a meaningful impact in higher education? Winston-Salem State University seeks a friendly, enthusiastic, dedicated Admissions Counselor to join our team. As the first point of contact for students, parents, and high school counselors, you will play a crucial role in attracting and enrolling the next generation of Winston-Salem State University students.

Key Responsibilities of the Admissions Counselor:

• Student Engagement:
  Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
• Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
• Recruitment
  
  Activities:
  
  Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities. Plan and participate in on-campus and off-campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston-Salem State University.
• Application Assistance:
  Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures. Provide personalized support to ensure each student's application is complete and submitted on time.
• Enrollment Support:
  Assist students from application to enrollment, helping them navigate the steps needed to join the Winston-Salem State University community. Address any concerns or questions, making the transition to college as smooth and stress-free as possible.
• Decision Authority:
  Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.
• Data Management:
  Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system. Track and report on enrollment metrics, helping identify trends and improvement opportunities.
• Collaboration:
  
  Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for…